FAQ
Answers to what people ask us most — delivery, returns, sizing and a bit about how we work.
Common questions
Is Marettimo Studio a real, legitimate company?
Yes. Marettimo Studio is a UK-facing eveningwear label selling directly through marettimostudio.com. We're a small team — every email to hello@marettimostudio.com is read by a person and answered within 1 working day.
Where do you ship?
We currently ship exclusively within the United Kingdom (England, Scotland, Wales and Northern Ireland). We don't yet ship to BFPO addresses, the Channel Islands or the Isle of Man, and expect to expand to the EU in a future season.
How long does delivery take?
Orders are dispatched within 1–3 working days, then arrive by tracked delivery within 6–9 working days. You'll get a tracking link by email as soon as your order ships. Delivery is free on UK orders over £50; otherwise it's a flat £3.95.
What's your returns policy?
Under the UK Consumer Contracts Regulations 2013, you can cancel your order within 14 calendar days of receiving it, for any reason, then return it within a further 14 days. Items must be unworn, unwashed and with tags attached. Full details are in our Refund Policy.
What sizes do you carry?
We use UK sizing. Each product page includes a Size & Fit guide with real measurements — check it before ordering, as fit varies by style, especially corsetry.
What does Marettimo Studio make?
Corsetry, slip and sheath dresses, tailored separates and going-out pieces — designed almost entirely in black and white, for evenings, dinners and nights out. We don't sell swimwear.
Where are Marettimo pieces made?
Marettimo Studio designs every piece in-house; production is handled by manufacturing partners, including in China, to our specifications. Every style is quality-checked before it ships.
Do your prices include VAT?
Yes. All prices on marettimostudio.com include UK VAT at 20% — the price you see is the price you pay, with no surprise charges on UK orders under £135.
How can I contact Marettimo Studio?
Email hello@marettimostudio.com for anything — orders, sizing, restocks, press or wholesale. We reply within 1 working day.